"The most important, and indeed the truly unique, contribution of management in the 20th Century was the fifty-fold increase in the productivity of the MANUAL WORKER in manufacturing. The most important contribution management needs to make in the 21st Century is similarly to increase the productivity of KNOWLEDGE WORK and ...

The personal computer has been around for a long time now and is the key tool for most knowledge workers – a major driver of their performance.  Despite this it never ceases to amaze me that most people struggle to know what sort of computer to buy.  This doesn’t just ...

Happiness is a major factor in such things as employee satisfaction. This article provides a summary of the academic literature that describes the nature of happiness. Much of  this article is summarised from The Psychology of Happiness (Argyle, 2001)

Most people have an innate sense of how happiness feels. However ...

Kazuo Ichijo, Ikujiro Nonaka Oxford University Press 2007 ISBN 0195159624 Buy

This book contains chapters from leading academics in the field of Knowledge management.  As such it provides a good academic overview of the field and is very readable for an academic text.  From the perspective of ...