The Knowledge Worker is all pervasive in business, and so inevitably many of the issues relating to management, organisation design and corporate culture that have featured in management thinking over the years apply to them, in most cases especially so.  ...

Michael Porter, perhaps the ultimate strategy guru, once wrote "Operational Excellence is not Strategy". Knowledge Worker Performance is not a strategy. It is however the most important aspect in delivering a strategy.

- Need a new product - its the ...